Privacy Policy

Zaman Consultancy Limited Privacy Policy Statement

Effective Date: April 26, 2026

Zaman Consultancy Limited is committed to protecting privacy. This policy explains how personal data is collected, used, disclosed, retained, and safeguarded when visitors use zamanconsultancylimited.com, make work enquiries, or engage with the company's services and marketplace solutions.

1. Who We Are

Zaman Consultancy Limited is a professional services and digital product business based in London, United Kingdom. For the purposes of applicable data protection law, Zaman Consultancy Limited is normally the data controller for personal data collected through this website, work enquiries, direct business communications, and its own marketplace listings.

For some client projects or hosted customer solutions, Zaman Consultancy Limited may act as a processor or service provider on behalf of a customer. In those cases, the relevant contract, statement of work, data processing agreement, or marketplace terms will describe the applicable responsibilities.

2. Information We Collect

Zaman Consultancy Limited may collect and process the following categories of data depending on how a visitor, customer, supplier, or marketplace user interacts with the website, services, and solutions.

Identity and Contact Data

Name, business email address, organisation, job title, phone number, postal address, and similar details provided when making an enquiry, requesting services, or communicating with Zaman Consultancy Limited.

Technical Data

IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, device identifiers, diagnostics, security logs, and similar device or network information.

Usage Data

Information about how the website, products, and services are used, including pages visited, time spent on pages, selected links, scroll depth, web performance metrics, and similar interaction data where analytics consent has been given.

Marketplace and Product Data

Subscription metadata, tenant or account identifiers, administrator contact details, billing or procurement references, entitlement status, support tickets, product telemetry, and operational logs connected with cloud marketplace solutions.

Commercial and Transaction Data

Details about enquiries, proposals, statements of work, products or services purchased, billing records, procurement information, and payments to or from Zaman Consultancy Limited.

Marketing and Communications Data

Communication preferences, consent choices, event or webinar interest, feedback, survey responses, and records of whether a person has opted in or opted out of optional communications.

3. How We Use Information and Lawful Bases

Zaman Consultancy Limited uses personal data only where there is a lawful basis to do so. The applicable lawful basis depends on the context and may include consent, performance of a contract, steps taken before entering a contract, legitimate interests, legal obligations, or protection of rights and security.

Work Enquiries and Business Communications

Identity and contact data may be used to respond to work enquiries, discuss potential projects, provide proposals, and maintain business communications. The usual lawful bases are pre-contract steps, contract performance, and legitimate interests.

Service Delivery and Customer Support

Commercial, technical, product, and support data may be used to deliver agreed services, manage access, troubleshoot issues, operate cloud solutions, and provide support. The usual lawful bases are contract performance, legitimate interests, and legal obligations.

Security, Fraud Prevention, and Reliability

Technical data, logs, and diagnostic information may be used to protect the website, systems, customers, and services from security threats, misuse, fraud, unauthorised access, and service disruption. The usual lawful bases are legitimate interests and legal obligations.

Analytics and Service Improvement

Usage data may be analysed to understand website and product performance, improve services, measure content usefulness, and identify technical issues. Optional analytics events are collected only after analytics consent is accepted or where consent is not required by applicable law.

Legal, Compliance, and Marketplace Administration

Information may be used to comply with legal duties, accounting obligations, tax records, sanctions or fraud checks, marketplace certification or publisher requirements, dispute handling, and enforcement of applicable terms.

Optional Marketing

Marketing communications are sent only where permitted by law. Recipients can opt out at any time by using the unsubscribe mechanism or contacting Zaman Consultancy Limited.

4. Analytics, Cookies, and Consent

The website uses Google Analytics only after a visitor accepts optional analytics, or where the site determines that analytics consent is not required for that visitor. If analytics is declined, optional analytics tags and custom interaction events are not loaded by the site.

The website may use browser locale and time zone signals to decide whether an analytics consent prompt should be shown. These signals are used only for consent-region handling and are not sent as custom analytics event values.

Analytics events are designed to measure meaningful website interactions such as navigation clicks, contact link clicks, content selections, scroll milestones, client-side errors, and web vitals. The site does not send typed form values, email message bodies, or full client error stack traces through these analytics events.

The site is designed to use Google Consent Mode v2 signals so that analytics storage is granted only when appropriate. Advertising storage, advertising user data, and advertising personalisation are not enabled for the current website analytics setup.

5. Cloud Marketplace and Product Data

If Zaman Consultancy Limited publishes solutions through cloud marketplaces, the marketplace provider may process account, billing, procurement, and entitlement information under its own customer and marketplace terms. Zaman Consultancy Limited may receive marketplace subscription metadata, administrator contact information, product usage information, support requests, and operational logs needed to provide, secure, support, and improve the relevant solution.

Where a marketplace or customer agreement applies, it may contain additional terms covering data processing roles, support, service availability, billing, refunds, security, audit, suspension, and termination.

6. Sharing Personal Data

Personal data may be shared with trusted service providers and processors who support hosting, analytics, security, email, collaboration, support, payment, accounting, legal, and marketplace operations. These providers are expected to process data only for authorised purposes and under appropriate contractual safeguards.

Personal data may also be disclosed where required by law, regulation, court order, marketplace policy, security investigation, corporate transaction, professional adviser requirement, or to protect the rights, property, and safety of Zaman Consultancy Limited, customers, users, and others.

7. International Transfers

Some service providers, platforms, and marketplace systems may process data outside the United Kingdom or the country where the user is located. Where required, Zaman Consultancy Limited relies on appropriate safeguards such as adequacy regulations, standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.

8. Retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect systems.

Typical retention periods may vary by context. Work enquiry records may be retained while a potential or active business relationship exists and for a reasonable period afterward. Contract, billing, tax, and accounting records may be retained for the legally required period. Security logs and analytics records are retained for limited operational and reporting periods where practicable.

9. Data Security

Zaman Consultancy Limited uses administrative, technical, and organisational safeguards intended to protect personal data from accidental loss, unauthorised access, misuse, alteration, and disclosure. These safeguards may include access controls, least-privilege permissions, secure hosting, encryption where appropriate, backups, monitoring, and review of service provider security measures.

No internet service can be guaranteed to be completely secure. Users and customers are responsible for keeping their own account credentials, devices, and access methods secure.

10. Your Data Protection Rights

Depending on location and applicable law, individuals may have rights to access, correct, erase, restrict, object to processing, withdraw consent, request portability of personal data, and object to direct marketing.

Where processing is based on consent, consent can be withdrawn at any time. Withdrawal does not affect processing that occurred before withdrawal. Requests can be made using the contact details below.

11. Children

The website and business services are not directed at children. Zaman Consultancy Limited does not knowingly collect personal data from children through this website.

12. Changes to This Policy

This policy may be updated from time to time to reflect changes in services, marketplace offerings, legal requirements, or operational practices. The effective date above indicates when the current version took effect.

13. Contact and Complaints

Questions, privacy requests, and complaints can be sent to contact@zamanconsultancylimited.com.

Individuals in the United Kingdom also have the right to complain to the Information Commissioner's Office if they are unhappy with how their personal data has been handled.